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Why is it so Hard to Get Life Insurance

Why is it so Hard to Get Life Insurance

Jason Stolz CLTC, CRPC

Why is it so hard to get life insurance? For a lot of people, the frustration starts the same way: you fill out an application, you’re honest, you expect a normal approval—and then you get a delay, a request for more records, an unexpected rating, a higher premium than you imagined, or a decline you didn’t see coming. What feels “hard” from the consumer side is often the result of how life insurance underwriting is built. Life insurance isn’t priced like a retail product. It’s priced like risk. The carrier is making a long-term promise that could last decades, and their underwriting process is designed to protect the company’s ability to keep that promise for every policyholder.

The good news is this: “hard to get” does not always mean “impossible to get.” In most cases, it means one of two things. Either (1) the case is being presented in a way that makes it look riskier than it really is, or (2) the person is applying to the wrong carrier for their specific profile. Carriers do not view risk the same way. One carrier may heavily penalize a medication or a diagnosis that another carrier is comfortable with. One carrier may hate certain occupations while another has a niche for them. One carrier may be strict on build, nicotine history, or family history, while another may be more flexible if everything else is strong.

At Diversified Insurance Brokers, our advisors help people nationwide sort through these roadblocks. We’re a family-owned, fiduciary insurance agency licensed in all 50 states, and our job is to help you get to the right “yes” with the right approach. That typically means asking better questions up front, shopping underwriting across carriers, and positioning the story correctly—so you’re not forced into a one-carrier decision or a one-size-fits-all application process.

If you’ve been declined, postponed, rated up, or quoted something that felt unreasonable, the reason is usually not that you’re “uninsurable.” The reason is almost always tied to a specific underwriting trigger. Once you know the trigger, there’s usually a strategy: different carriers, different product types, different face amounts, different exam timing, better records, a more accurate build, a better explanation, or a different underwriting path.

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Why underwriting feels “hard” in the real world

From the outside, underwriting can feel unpredictable. You might know people with “worse” health who got approved, while you got a higher premium. You might have normal lab results but still get rated. You might be in good shape but have a prescription that raises flags. You might have a clean history but get delayed for medical records. None of that is fun, and it’s why many people give up after one attempt.

Underwriting is not purely about your current health snapshot. It’s about your profile: your health history, trends, stability, medication history, build, lifestyle risk, occupation risk, travel risk, financial justification, and the carrier’s appetite at the moment. It’s also about documentation. Life insurance underwriting is extremely documentation-driven. If a carrier can’t verify a detail, they may assume the more conservative interpretation until proven otherwise. That’s why the same person can have two very different outcomes depending on which carrier, which product, and how the case is presented.

Another reason it feels hard is that “life insurance” is not one product. There are multiple categories (term, permanent, simplified issue, guaranteed issue, limited-pay designs, return-of-premium structures, and more). Some products are built to be very strict but low-cost. Others are built to be more flexible but priced differently. If your situation doesn’t fit the strict lane, you may need the flexible lane—and the only way to find that is to shop intelligently.

People also often assume the first quote they see is “the market.” It’s not. It’s one carrier’s view of your risk at that moment. That’s why comparing options matters. If you’re still in the early stages and simply want to understand what competitive pricing can look like, start with an overview of best life insurance rates so you can see how carriers and profiles typically line up before you assume your quote is the final answer.

The top reasons people get declined or rated up

When someone says, “I can’t get life insurance,” the underlying reason almost always falls into a few common buckets. The details differ, but the categories repeat. Understanding these buckets helps you see why your outcome happened and what your next move should be.

1) Medical history that needs context, not just a diagnosis code

Underwriters don’t just look at the name of a condition. They look at severity, stability, treatment compliance, labs, complications, hospitalizations, and trends over time. Two people can share a diagnosis but be underwritten completely differently because the details are different. Even for something that sounds straightforward, the carrier may want to see stability—meaning consistent care, consistent labs, and no recent red flags.

Some conditions raise immediate underwriting questions because they can be complex or can affect multiple organ systems. For example, certain kidney-related conditions can trigger deeper review because carriers want to understand renal function, protein levels, blood pressure, medications, and progression risk. If you’ve ever wondered why a condition can slow underwriting down, you’ll recognize the pattern in specialized underwriting discussions like life insurance for IgA nephropathy, where the “story” behind the diagnosis matters as much as the label.

Likewise, autoimmune and inflammatory conditions often require nuance. Carriers may ask about flare frequency, medications, organ involvement, and long-term complications. This is why a person can feel “fine” but still experience underwriting friction—the carrier is underwriting probability, not your daily feelings.

2) Prescription history that doesn’t match your self-description

Many people believe they have “no medical issues” because they feel okay, but their prescription history suggests otherwise. Underwriters often use prescription databases to verify medications, dosages, and fill patterns. If an application says “no anxiety,” but there’s a recent SSRI fill, the carrier will ask questions. If someone says “no high blood pressure,” but they’re on a beta blocker, questions follow. If an application says “no diabetes,” but there’s GLP-1 medication use, the carrier will clarify why it was prescribed and what the underlying diagnosis is.

This is one of the most common reasons people get delayed or rated up unexpectedly, and it’s also one of the easiest problems to fix with proper upfront disclosure. When your case is positioned correctly from the beginning, the underwriting path is often smoother because there are fewer “surprises” that trigger extra requirements.

3) Build and lab results that trigger carrier guidelines

Even if you feel healthy, carriers use build charts and lab guidelines. A high BMI can create underwriting friction because it correlates with other risks, even when labs look decent. The carrier may look at blood pressure, A1C, cholesterol, liver enzymes, and family history together. If a few numbers are borderline, the combination can push a case into a higher rate class.

This is where shopping matters. Carriers do not view build the same way. Some are more forgiving if labs are strong. Some are more rigid. Some have better niches for certain builds or certain age ranges. Your “hard to insure” experience can simply be the result of applying to a carrier that is strict in your specific lane.

4) Lifestyle, occupation, and travel risk (the part people don’t expect)

Life insurance underwriting isn’t only medical. Carriers also assess non-medical risks—some obvious, some not. Certain occupations, avocations, and travel patterns create underwriting friction because carriers are underwriting probability of premature death, not just medical impairment.

For example, certain industries can trigger higher scrutiny due to occupational hazards, income volatility, or reputation risk. A specialized example is underwriting around non-traditional occupations and industries, which is why pages like life insurance for adult entertainment workers exist in the first place. The goal in these cases is not to judge; it’s to find the carriers that have a workable underwriting lane, and to present the application so the case is assessed correctly rather than broadly assumed to be “high risk” without specifics.

International factors also matter. Some individuals face friction because of residency history, visa status, or frequent travel. If you’re in the U.S. on a work visa, underwriting can involve additional documentation around residency, duration, financial ties, and future intent. If you’re dealing with that specific challenge, you’ll recognize the underwriting pattern discussed in life insurance for H1B visa holders. Again, this doesn’t mean “no.” It means the case needs to be placed with a carrier that is comfortable with the profile and documentation.

5) Financial underwriting (face amount justification)

This surprises people. When you apply for a larger amount of coverage, the carrier may ask: “Why this amount?” That’s not the carrier being difficult; it’s the carrier protecting against adverse selection and ensuring the policy amount aligns with income, net worth, liabilities, and insurable interest. If the amount is high relative to documented income, the carrier may reduce the amount, request financial documentation, or postpone until it can be justified.

This is particularly common for business cases, high-income earners, or people who have income that doesn’t show cleanly on tax returns. It’s also common when someone applies for a large amount online without guidance and doesn’t realize how financial underwriting works. The fix is usually planning: a clearer purpose for coverage, documentation, and sometimes a different product or staged approach.

6) Prior declines, incomplete applications, or inconsistent answers

Once a person has a decline in their history, the next attempt needs to be more strategic. Some carriers will ask about prior declines and the reason. If the reason was medical, that history will influence future underwriting unless the situation has improved or new documentation clarifies the risk. If the reason was inconsistent answers or missing records, then the next attempt should be cleaner and better packaged.

Even small inconsistencies can matter. Underwriters are trained to look for contradictions because contradictions can signal omitted risk. The goal is not perfection—it’s clarity. The clearer the application and documentation, the less likely the case is to get stuck.

Why “good carriers” still say no: it’s about appetite and guidelines

Consumers often assume that the biggest, best-known carrier will be the easiest approval. Sometimes the opposite is true. A very strong carrier can be very selective, especially in certain risk buckets. Some carriers are built to compete on ultra-low pricing for ultra-clean profiles, which means they can be more conservative on anything outside the “preferred” lane.

That’s also why it’s useful to understand financial strength and what carrier ratings represent. A strong rating is important, but it doesn’t automatically mean “easier underwriting.” Ratings are about claims-paying ability, not underwriting flexibility. If you want a quick primer on how financial strength is typically measured, review what an insurance company’s AM Best rating means, then keep in mind that underwriting appetite is a separate issue.

Sometimes, the best strategy is not to “force” a case into a carrier that doesn’t want it. The best strategy is to place it with a carrier that has a known comfort zone for that profile, even if the brand is less familiar to the consumer. Strong underwriting placement is about matching. When matching is done correctly, the case moves faster and the premium result is often better.

For consumers who want to understand how carriers vary, it can also help to review how individual carriers are positioned. For example, people researching certain household-name carriers often start with education pages like is Guardian Life a good insurance company to understand general strengths, underwriting philosophy, and where a carrier tends to fit in the market.

Life insurance quote tool

If your primary question is “what could I qualify for?” the fastest starting point is to gather basic profile details and then compare options. That comparison matters even more when you’re outside the cleanest underwriting lane. Use the quote tool below to get a baseline, and then reach out if you’ve had a decline, a heavy rating, or endless requirements—because that’s where strategy and carrier selection can change the outcome.

 

What to do if you’ve been declined or quoted too high

If you’ve already tried once and it didn’t go well, the next move should not be “apply again randomly.” The next move should be: identify the underwriting trigger, then build a plan around it. That can mean improving documentation, timing the application better, choosing a different product type, choosing a different carrier, or adjusting the coverage structure so you can get something in place while you work toward a better class later.

In many cases, getting coverage is a process, not a single event. You might secure a smaller amount now and then add more later. You might use a different product style now and revisit term later. You might use a permanent policy now for stability and supplement with term later if your profile improves. There is rarely only one option—unless you only look at one carrier.

One of the most overlooked strategies for people who need permanent protection but want to avoid a lifetime of payments is limited-pay design. With the right fit, a limited-pay policy can compress premium payments into a shorter period while maintaining long-term coverage. If you’ve never explored that concept, start with limited pay life insurance explained to see why some families use it when they want permanent coverage without paying forever.

Another strategy is choosing a product that returns premiums if you outlive the term period. For many families, that structure can reduce “buyer’s remorse” while still providing protection during the highest-need years. If that’s interesting, review term life insurance with return of premium. It’s not the right fit for everyone, but for some people it can make the emotional decision easier—especially after a frustrating underwriting experience.

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Why “internet life insurance” can fail for non-standard cases

Online applications are designed for speed, not nuance. They are great for very clean profiles. They often struggle with complex medical histories, medication lists, unusual occupations, international travel, visa/residency factors, or anything that requires explanation. When an online application hits a trigger, it can quickly turn into a drawn-out underwriting loop: phone interviews, extra labs, record requests, attending physician statements, specialist notes, and delays that make the consumer feel like something is “wrong,” even when it’s simply the system following protocol.

When you’re outside the clean lane, the winning move is usually pre-underwriting and carrier matching. That means asking the right questions up front, packaging the case, and choosing a carrier that is comfortable with the profile. It also means understanding how the intermediary is compensated and what incentives exist. For people who want clarity on that, we keep the conversation straightforward, and you can also review a general explainer on how insurance brokers get paid so you know what the relationship looks like and why independent shopping can matter.

What we do differently when you’re struggling to get approved

When someone reaches out because life insurance feels hard, we typically start by diagnosing the “why.” Was it build? Labs? A specific condition? A medication? A mental health history? A prior decline? A foreign travel/residency issue? An occupation category? A face amount issue? A record delay? The root cause determines the strategy.

Then we build the plan. Sometimes that plan is as simple as: “you applied to the wrong carrier—here are the two carriers that fit your lane.” Sometimes it’s: “we need a clearer medical narrative and the right documentation.” Sometimes it’s: “we should start with a smaller amount or a different product style to get something active, then improve later.” And sometimes it’s: “you may need a simplified issue approach today while you stabilize a medical issue over the next 6–24 months.” In all cases, the goal is to get you insured in a way that makes sense, without wasting months repeating the same mistake.

We also keep expectations realistic. Some profiles will not qualify for best-case pricing. That’s okay. What matters is getting a fair outcome for your profile and avoiding unnecessary friction. And if your situation improves—weight, labs, blood pressure, sleep apnea compliance, A1C, medication tapering, time since last event—we can often revisit and improve the class later.

Finally, we focus on speed and clarity. People who struggle with life insurance are often exhausted by vague explanations. We explain what the carrier is worried about, what documentation can help, and what the next steps are. That clarity alone is a huge relief for many families—because it turns “hard” into “doable.”

Bottom line: “hard to get” usually means “needs the right lane”

If you’re having trouble getting life insurance, don’t assume it’s the end of the road. Most of the time, it simply means the case needs to be placed correctly. The right underwriting lane can change the outcome dramatically—sometimes from decline to approval, sometimes from a heavy rating to a fair one, and often from endless delays to a much smoother process.

If you want to compare pricing and see how competitive offers can look when matched correctly, you can start with best life insurance rates and then reach out for a strategy-based review if you have any complicating factors. When you have a unique profile, you don’t need another generic application. You need a plan.

Tell us why you’re having trouble—and we’ll find the solution

Declined? Rated up? Stuck in underwriting? We’ll match you with carriers that fit your situation and guide the process.

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Why do life insurance applications get delayed so often?

Delays typically happen when the carrier needs medical records, clarification on prescriptions, additional labs, or documentation for travel, residency, or financial justification.

Why did I get rated up even though I feel healthy?

Underwriting is based on guidelines and probability, not just how you feel. Build, labs, medication history, and stability over time can drive rate class decisions.

Does a prior decline mean I’m uninsurable?

No. A prior decline usually means the case needs to be repositioned, documented better, or placed with a carrier that fits your profile more appropriately.

Why do different carriers offer different decisions for the same person?

Carriers have different underwriting appetites and guidelines. One may be strict on a condition or build, while another has a niche that’s more favorable.

Can visa or residency status affect approval?

Yes. Some carriers require additional documentation for visa holders or individuals with international ties, but approvals are often possible with the right carrier match.

What information should I provide if I’ve had trouble getting approved?

Provide the reason you were declined or delayed, your medications, major diagnoses, recent labs if known, and what coverage amount you were applying for.

Is online life insurance a bad idea for complicated cases?

Online applications can work well for clean profiles, but complicated cases often need a strategy-based approach and carrier matching to avoid unnecessary friction.

What’s the fastest way to improve my chances?

Identify the underwriting trigger, gather clean documentation, and apply with a carrier that’s comfortable with your profile—rather than reapplying randomly.

About the Author:

Jason Stolz, CLTC, CRPC, is a senior insurance and retirement professional with more than two decades of real-world experience helping individuals, families, and business owners protect their income, assets, and long-term financial stability. As a long-time partner of the nationally licensed independent agency Diversified Insurance Brokers, Jason provides trusted guidance across multiple specialties—including fixed and indexed annuities, long-term care planning, personal and business disability insurance, life insurance solutions, and short-term health coverage. Diversified Insurance Brokers maintains active contracts with over 100 highly rated insurance carriers, ensuring clients have access to a broad and competitive marketplace.

His practical, education-first approach has earned recognition in publications such as VoyageATL, highlighting his commitment to financial clarity and client-focused planning. Drawing on deep product knowledge and years of hands-on field experience, Jason helps clients evaluate carriers, compare strategies, and build retirement and protection plans that are both secure and cost-efficient.

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