Is Voya a Good Insurance Company?
At Diversified Insurance Brokers, we benchmark insurers on safety, income potential, and contract flexibility—then show you how they stack up against competing carriers. If you’re wondering, “Is ING a good insurance company?” the practical answer for U.S. retirees is that most policies you’ll be comparing today are issued under the Voya Financial banner (ING’s former U.S. life & annuity business). That history makes one thing essential: always verify the legal issuing carrier on your contract and compare it side-by-side with other top options before you buy.
Rather than buying on brand alone, we help clients evaluate whether an ING/Voya offering delivers the best outcome for fixed annuity accumulation, fixed indexed annuity growth with downside protection, or guaranteed lifetime income. We also align the annuity decision with Social Security timing, RMD rules, and legacy goals so your contract supports the whole plan—not just a single rate on paper.
Compare ING/Voya Against Other Carriers
See today’s fixed, fixed indexed, and income annuity options side by side—or request guaranteed income figures tailored to you.
Lifetime Income Calculator
Estimate guaranteed lifetime income based on your age, premium, and start date. Use this as a comparison point—not a substitute for a carrier-specific illustration.
Carrier Snapshot & What to Verify
- Brand transition: Many U.S. “ING” policies are now tied to Voya entities. Confirm the exact legal issuer on your quote and policy.
- Product lane: Expect fixed annuities (MYGAs) for simple, multi-year guarantees and fixed indexed annuities (FIAs) for measured upside with principal protection. If you need a refresher, see How a Fixed Indexed Annuity Works.
- Income options: If lifetime payouts matter, compare GLWB rider design to alternatives. Start with our primer on lifetime income riders.
Where ING/Voya Can Be a Fit
ING’s legacy plus Voya’s current infrastructure can work well for savers who want institutional stability and mainstream annuity features. We often model their contracts against multiple carriers to optimize:
- Accumulation: For CD-style growth, compare their MYGA quotes to other issuers and your timeline. If you prefer to ladder maturities, review our fixed annuity ladder approach.
- Protected growth: For FIA designs, scrutinize cap/participation/spread methods and renewal practices. Use this guide to surrender charges & MVA so you understand liquidity trade-offs.
- Income: If a GLWB is on the table, compare roll-up rates, payout factors, and fees. Our explainer on coordinating annuities with Social Security shows how to time income for the best household result.
Pros & Potential Trade-Offs
Pros
- Large-scale brand lineage with broad servicing infrastructure.
- Access to mainstream annuity lanes (MYGA, FIA, and income riders).
- Options to align with beneficiary goals and legacy preferences.
- Competitive in select product tiers; worth including in a multi-carrier comparison.
- Can pair with 1035 exchange or rollover strategies when repositioning assets.
Potential Trade-Offs
- Brand transition (ING → Voya) requires extra diligence on the actual issuing entity.
- Caps, spreads, rider fees, and renewals vary—may not lead on payout every year.
- Surrender schedules limit liquidity; review free-withdrawal rules and alternatives first.
- Income riders differ across carriers; a competitor may pay more at your specific age/start date.
Who Might Consider ING/Voya—And Who Shouldn’t
- Good fit: Savers who want principal protection with straightforward MYGA terms, or FIA buyers who value brand scale and mainstream rider options.
- Proceed with comparison: Income-focused retirees seeking the highest guaranteed payout for a specific start date should compare at least 4–6 carriers and verify the issuing company and fees.
- Consider alternatives: If you need QLAC treatment inside an IRA for RMD planning, review what a QLAC is and which carriers currently lead for deferred-income value.
Planning Example
A 64-year-old couple allocates part of a 401(k) rollover to a 7-year FIA quote from ING/Voya and three competitors. We compare caps/participation, rider costs, and age-67 payout factors. One competitor offers slightly higher day-one payout, while ING/Voya shows stronger liquidity features. The couple chooses the contract that pairs best with their Social Security claiming plan and adds a small MYGA to ladder maturities—following our ladder strategy—so they can stage cash flows and retain options for a future 1035 exchange if rates improve.
Get Side-by-Side Results in Minutes
We’ll compare ING/Voya against multiple carriers on the same premium, age, and start date—then map your income with Social Security and RMDs.
Related Pages
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FAQs: Is ING a Good Insurance Company?
Is ING still issuing life and annuity contracts?
In the U.S., ING’s insurance operations were rebranded to Voya Financial in 2014. Many contracts still reference the ING name, so it’s important to check the legal issuing entity on your policy.
What are ING’s financial strength ratings?
The legacy U.S. insurance entities of ING once held an A+ (Superior) rating from A.M. Best. The current legal issuer (Voya) maintains ratings in the “A” (Excellent/Strong) category.
Are ING/Voya annuities competitive?
Yes, in some product segments they are competitive. However, payout rates, rider costs, caps, and liquidity features vary. We highly recommend comparing with multiple carriers to ensure you get the best terms.
How do I verify the issuing carrier for my policy?
Check your contract’s first page or policy schedule—it will list the legal entity (e.g., “Voya Financial Life Insurance Company”). Contact your agent/broker if unclear.
What should I watch out for with ING/Voya products?
Key factors include rider fees, surrender schedules, start dates for income riders, state-availability, and whether the brand transition has impacted servicing. Also compare the same age, premium, and start date across carriers.
Can I still buy ING branded products outside the U.S.?
Yes—in other countries the ING brand may issue insurance products independently. Always check local regulation, carriers, and contract terms in your jurisdiction.
About the Author:
Jason Stolz, CLTC, CRPC, is a senior insurance and retirement professional with more than two decades of real-world experience helping individuals, families, and business owners protect their income, assets, and long-term financial stability. As a long-time partner of the nationally licensed independent agency Diversified Insurance Brokers, Jason provides trusted guidance across multiple specialties—including fixed and indexed annuities, long-term care planning, personal and business disability insurance, life insurance solutions, and short-term health coverage. Diversified Insurance Brokers maintains active contracts with over 100 highly rated insurance carriers, ensuring clients have access to a broad and competitive marketplace.
His practical, education-first approach has earned recognition in publications such as VoyageATL, highlighting his commitment to financial clarity and client-focused planning. Drawing on deep product knowledge and years of hands-on field experience, Jason helps clients evaluate carriers, compare strategies, and build retirement and protection plans that are both secure and cost-efficient.
